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DataSprint FAQs

Cost effective accelerated file transfer

FAQs

What is Dot DataSprint?
  • A high-speed file transfer solution that allows you to transfer any size of file over any network, over any distance.
  • A ready-to-go transfer service solution that you can deploy in your own data centre, your office, or in the cloud – you decide!
  • A service where we manage the software on your behalf and take away the complexities of configuring and maintaining it.
How much does DataSprint cost?

Less than you might think! We offer two options:

  • A fixed, predictable cost per year or quarter, based on your existing Internet bandwidth. The subscription period is over 3 years at a guaranteed fixed cost, making it easy for you to budget with no surprises.
  • A pay-as-you-go model @ £199/TiB transferred with unlimited servers and unlimited bandwidth, billed monthly, in arrears, based on your usage. If you don’t use it you won’t be charged!
What do I get with DataSprint?
  • A package of carefully selected applications that are especially configured to provide you with the DataSprint service.
  • Your own high-speed transfer server enabling high-speed file transfers of any size of file or file set.
  • You can connect your server to your own storage at your data centre or office/site.
  • Easy-to-use cloud-based file transfer and management web app.
  • Optional reverse proxy for secure DMZ perimeter.
  • Detailed reporting and monitoring web app.
  • High-speed desktop synchronisation supporting millions of files.
  • Full technical support as well as advice on best practices.
  • A system that is specifically configured to get the most out of your infrastructure and best suit your use cases.
  • Optional deployment services and training.
What can I do with DataSprint?
  • Send and receive files and folders of any size anywhere in the world, reliably, securely, and at high speeds.
  • Upload and download files in folders and share these with collaborators.
  • Sync files at high speeds with your desktop.
  • Optionally automate file transfers and file operations with workflow automation.
  • Monitor file transfers and get email alerts.
  • View a full audit trail of transfers and report on transfers in and out of your organisation.
  • Store your data where you prefer, by connecting your DataSprint server to your existing storage platform.
How will I be supported?

Our UK-based tech support team offers a dedicated DataSprint technical support service. We will also set you up with a free Slack channel where you can ask questions to our team.

How much data can I send with DataSprint?

You can send and receive unlimited amounts of data.

Will my file transfers go via the cloud?

Unless you choose to deploy your Transfer Server in the cloud, no! You can choose to deploy on-site or in your data centre, in which case transfers will land directly on your on-premise storage, and you send files directly from your own storage.

What do I need on my side to deploy DataSprint?

You will need to provide your own compute and storage. On-premise this means an internet connection, a few virtual machines, and storage. In the cloud you would need to provide a few VMs and object storage. We also have a Cloud option where we provide the compute and storage through our partners iOCO and Scaleway and will manage the cloud servers for you.

Are there any file size limits?

DataSprint allows you to transfer single files of many terabytes and beyond, as well as unlimited size collections of files.

How much faster is DataSprint compared to standard ways of transferring files?

DataSprint allows you to transfer files as fast as your technical infrastructure permits. DataSprint transfers are hundreds, sometimes thousands, of times faster than traditional methods such as FTP.

How secure is my data?
  • Unlike other “shadow IT” services where you have little visibility of where your data is stored and how, DataSprint contains your data entirely within your control and organisation.
  • Your data will be encrypted in transit and can also optionally be encrypted at rest.

Technical

Will DataSprint have an impact on my own network?

No, the underlying technology ensures your day-to-day internet usage is not impacted.

How can I control my transfers?

Through the optional Dashboard, you can fully view and control all inbound and outbound transfers with your server.

Can I use DataSprint in the cloud?

Can I use DataSprint in the cloud?

What kind of storage is supported?

Whether your server is on-premise or in the cloud we support:

  • Block storage [NAS/DAS/SAN]
  • Amazon S3
  • Azure Blob
  • Scaleway S3-compatible
  • Storj
  • Wasabi
  • Google Cloud
  • Scality
  • Perifery
Can I deploy DataSprint anywhere in the world?

Yes, you can deploy in any on-premise location of your choosing* as well as with most public cloud providers in any supported region.

* Some countries excluded.

What operating systems are supported?

DataSprint is Linux only [Red Hat/Rocky Linux].

Can I use my DataSprint server with my own storage over SMB?

Yes, but for performance reasons, we always recommend NFS over SMB.

Can I deploy DataSprint with fully automated High Availability?

No, to reduce costs, DataSprint does not offer High Availability. However, configuration and databases are regularly backed up for easy recovery.

Will you manage the DataSprint server for me?

Dot Group will manage the software on your DataSprint server. You are responsible for hardware, operating system, storage, and networking.

Are there APIs available for integration?

Yes, there are full, well-documented, mature APIs available.

Licensing

How is DataSprint licensed?

DataSprint is provided over a three-year period, payable either annually or quarterly, based on bandwidth speed and feature setup.

Do you charge per user?

DataSprint offers unlimited free users.

How does billing work?

Billing is annual or quarterly upfront at the beginning of the subscription term.