IBM watsonx: Data & AI Platform
The AI and data platform that’s built for business
With the recent explosion of Generative AI, now is the time to empower your data. Through Retrieval Augmented Generation, your data becomes a guiding force for foundational models such as Large Language Models. This approach ensures that not only are answers generated for your customers, employees, and processes, but they are also thoroughly validated and tailored to your specific business needs.
Why we like IBM watsonx
Dot Group boasts a rich history of collaboration with IBM. However, what truly sets us apart for our valued customers is our focus on seamlessly integrating solutions and data within our projects. We firmly believe that a ‘one-stop shop’ approach delivers quicker deployments and streamlined integration processes leading to several key benefits: Enhanced Efficiency, Cost Savings, Improved Communication, Seamless Integration, Customised Solutions, Continuous Support and Maintenance. In essence, our commitment to seamless integration and comprehensive solutions empowers our customers to achieve their business objectives with greater efficiency, cost-effectiveness, and peace of mind.
With such comprehensive and modular stack as watsonx, you can start from your existing Analytic infrastructure and open yourself to the full AI experience.
With IBM’s strategic shift towards Open-Source solutions, characterised by robust community support and reduced ownership costs, watsonx emerges as a versatile stack. Each component is designed to be modular and flexible, offering options for both open-source and proprietary versions.
For instance, within watsonx, the lakehouse component supports a variety of query engines such as Presto, Spark or even Db2 and Netezza. IBM’s commitment to the open-source community is exemplified by its acquisition of Ahana, one of the leading contributors to Presto, retaining expertise while keeping the solution within the open-source realm.
In an era marked by ethical and credibility concerns surrounding generative AI, Trust becomes paramount in shaping your AI strategy. watsonx stands as IBM’s next-generation AI platform, empowering you to train, fine-tune, and deploy AI solutions across your enterprise, all while leveraging trusted, critical data wherever it may reside.
AIOPS
IBM watsonx.ai is the next-generation enterprise studio, tailored for AI creators to craft, refine, validate, optimise, and seamlessly deploy AI models. This cutting-edge platform integrates both conventional machine learning techniques and innovative generative AI functionalities, leveraging foundation models to provide a holistic solution throughout the AI development lifecycle.
IBM’s open, hybrid, and full-stack methodology, incorporates a curated assortment of foundation models, including IBM-developed models that combine best-of-breed architectures with a rigorous focus on data acquisition, provenance, and quality, to serve enterprise needs. Additionally, the platform encompasses third-party and select open-source foundation models from partners like Hugging Face.
Lakehouse
IBM watsonx.data is a fit-for-purpose data store built on an open lakehouse architecture and optimised for governed data and AI workloads across hybrid-cloud environments. It encompasses commodity cloud object storage, open table formats, and open-source query engines, delivering a comprehensive solution that spans diverse workload requirements while ensuring optimal price-performance ratios.
AI Governance: accelerate responsible, transparent, and explainable AI workflows
Effective governance is indispensable for the success of AI systems. By adopting ethical AI practices, companies can build trust among consumers, employees, and shareholders, fostering a culture of transparency and accountability. This commitment not only reduces the risk of lawsuits but also strengthens relationships and enhances brand reputation in the long term.
IBM watsonx.governance is an industry leading enterprise solution designed to automate and accelerate workloads across the AI lifecycle while providing risk management and facilitating regulatory compliance.
AI Assistants
Thanks to AI, the previous generation of assistants and chatbots have undergone a significant evolution, now enhanced with advanced generative AI capabilities. Whether it is streamlining business automation or enhancing conversational assistance, AI has the power to optimise various daily processes, offering unprecedented efficiency and gains.
watsonx Code Assistant:
Accelerate development, application modernisation, and assist with IT Operations
Increase developer productivity, reduce coding complexity, and expedite developer onboarding. watsonx Code Assistant uses AI to support application modernisation and streamlines your development processes for enhanced productivity and innovation. Generating the right code for your needs has never been simpler.
watsonx Assistant:
Build better virtual agents, to deliver consistent and intelligent customer care
Empower employees to efficiently delegate repetitive tasks, freeing up valuable time for high-impact responsibilities unique to their expertise. Business users can assign both routine and intricate tasks such as creating job descriptions, generating reports in Salesforce or SAP SuccessFactors and sourcing candidates, using simple, natural language commands.
watsonx Orchestrate:
Harness the power of AI and automation to free up individuals from tedious tasks
Gain insights into customers’ needs and provide swift, consistent, precise answers, and self-service support across all platforms, devices, and communication channels. The intuitive setup empowers everyone in the organisation to effortlessly create and deploy AI-powered virtual agents, eliminating the need for coding expertise.
watsonx Discovery:
Enterprise-ready semantic search solution enabling teams to augment AI Assistants with Conversational Search capabilities
Integrating an ingestion toolkit for discovering, extracting, and indexing content from websites and knowledge bases, Elasticsearch BM25 keyword search capabilities, and the Elastic Learned Sparse Encoder (ELSER), an out-of-the-box, pre-trained ML model for semantic search that offers enhanced relevance across domains. With watsonx Discovery, you gain access to state-of-the-art search and relevance technologies, enriching your AI assistant experience. From Vector search to Reciprocal Rank Fusion (RRF) and Model Flexibility, it encompasses a comprehensive range of features.
watsonx Orders:
Optimise the drive-thru order-taking experience for guests and crew with an AI-powered voice assistant you can rely on
watsonx Orders is an AI-powered voice agent that accurately takes orders from your drive-thru guests and speeds them to the pay window. It supports a multitude of use cases, including loyalty programs and mobile orders. It knows the customisation options of every menu item. It is aware of what is available and what is not. And it works every shift, every day.